General conditions of Contract

 

It then sets out the contractual document that governs the procurement of goods and services through the web site www.bellezabrasil.com, the property of My Way to Barcelona SL, NIF/CIF B66784794 , Social Address in C/ General Álvarez de Castro, 8 08003, Barcelona, Spain. (hereinafter referred to bellezabrasil.com) The acceptance of this document implies that the user has read, understood and accept the conditions outlined below, which have sufficient capacity to contract and assume all obligations on their part.

1. Identity of the parties

For a part bellezabrasil.com and the user registered on the web site via a user name and password, over which it has full responsibility of use and custody, being responsible for the accuracy of the personal data provided to bellezabrasil.com

2. Object of the contract

This agreement aims at regulating the contractual relationship of sale and purchase born between bellezabrasil.com and the user at the time that it accepts during the process of online contracting the appropriate box.

The contractual relationship of sale involves the delivery, in exchange for a certain price and publicly exposed through the web site of a particular product or service.

3 . Recruitment procedure

The user to be able to access the services offered by the provider, you will need to register through the web site by creating a user account. To do this, the user shall provide freely and voluntarily the personal data that will be required.

The user will select a user name and password, pledging to make a lawful and diligent use of the same, and not make them available to third parties, as well as to communicate bellezabrasil.com the loss or theft of the same or of the possible access of a third party not authorized, in such a way that the latter proceed to the immediate blocking of the account.

Once it has been created the user account, it is informed that in accordance with the requirements of art. 27 of law 34/2002 of Services of the Information Society and Electronic Commerce, the procurement process will follow the following steps.

1.- Add product to the shopping cart by activating the check box ”Add to cart”

2.- Check the products added to cart and begin checkout process

3.- Introduction user's personal data such as e-mail address, user name and password

4.- Billing and shipping address

5.- Selection of mode of transport

6.- Selection of mode of payment

7.- Validation of payment

8.- Confirmation of purchase

4. Applicable warranties

All products include a minimum of 2 years of manufacturer's Warranty in accordance with the criteria and conditions described in the Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws. The user can refer to the specific guarantees of each product in the technical data sheet of each product. In the event of breakage or breakdown of any product that you have purchased in our store, please contact us and we will inform you about the warranty. The warranty services provided by the fabicante of the product, not bellezabrasil.

They also have a Satisfaction Guarantee of 14 days from the date of purchase. bellezabrasil.com answers of the faults that may occur in the following two years from the delivery of your product, the user must notify the bellezabrasil.com what happens with your product in a maximum period of two months from that notice.

If a product arrives defective home user bellezabrasil.com shall, as appropriate, repair, replacement, price reduction or resolution of contract without any additional cost.

That does not logically fall within the collateral damage caused by the user outside of the manufacture of the products.

5. Shipping and delivery dates

The delivery time of the shipments are from the confirmation of the payment.

Orders with confirmed payments before 12.30 pm of each working day, will be prepared and shipped the same business day and always will respect the order of input, that is to say, orders placed before will come out first. On rare occasions it may happen that the queue of submissions is very long and the shipping is done the day following. However, if the shipment is of type Priority pass ahead in the queue of the preparation and the shipping is done in 100% of cases on the same day. From 12.30 pm the order will be prepared the next business day.

We do not deliver on weekends or holidays.

Shipments are carried out by a transport company external. BellezaBrasil hire the best transportation company available for each destination, but cannot always guarantee to meet the delivery deadlines, exceptionally there may be delays. (If you place an order on a Saturday, Sunday or public holiday will start counting from the first business day following).

It is important to give a shipping address where you spend the maximum hours possible or where it is easier to find someone. It is also very important to provide a mobile phone so they can locate you.
All orders are processed and delivered only on working days (Monday - Friday, excluding holidays) and require a signature upon delivery. If you're not there to sign, the courier will leave a card for you to call to make alternative arrangements or collect.

Not accept orders to an address of Postal Box or we have pick-up service in our stores.

Types of shipments

All prices include VAT. Only shipped orders are in working days.

Shipments are made through the companies SEUR/ASM and Emails. The shipping price varies depending on the option chosen from:

To 3.94€ Peninsula,
5,79€ Balearic
9,89€ Canary islands, Ceuta and Mellila
6,95€ Portugal

Paq 72h Office: Pick up at Post OFFICE®
Delivery time: 3-4 business days
You will receive an SMS alert to go to pick up the order at the office chosen by you.

Paq 72 Address: Delivery address by the Post office®
Delivery time: 3-4 business days

PRIORITY - get Priority!: Home delivery by SEUR®/ASM
24 hours Labour with priority preparation order and home delivery
Delivery time: 48h business days

Our ordering system web deduct the VAT automatically to the invoice and when the province of the delivery address is "Las Palmas", "Santa Cruz de Tenerife", "Ceuta" or "Melilla". The payment of the regional tax (and DUA Import when applicable), you must be paid by the client to receive the goods.

 

International shipments

GLS (ASM international)

 

6. Volume discounts

Purchase more for less. How much greater is the amount of your shopping cart, we offer you a greater discount. For purchase over 90€, we give you 4€; for purchases in excess of 190€ we give you 8€ and for orders over 290€ we give you 12€.

 

7. Prices and forms of payment

All prices indicated are fixed prices in Euros (€) which contain the Value Added Tax (VAT) law. The VAT refund is excluded.

Discount codes, in the case of promotions, can be introduced before the end of the order in the shopping cart. Gifts for promotions will be added automatically in the shopping cart.

Forms of Payment

  • We have 4 forms of payment:

    1. PayPal: through the PayPal secure gateway. Do not need to enter banking details, so only you are required to have a PayPal account created and be able to make payments by entering your email and password.


    2.  Payment with debit and credit card securely through 3D Secure.


    3. Bank transfer or bank deposit in Banco Santander  (to make the payments by bank transfer):
    • Account Banco Santander: ES27 0049 1101 01 2110113930


    Bank transfers between different entities may take up to 24 hours.
    To speed up the process you can send the proof of payment in PDF by e-mail to comercial@bellezabrasil.com

    The shipments are prepared once you make the payment in the bank account.

    4. Financing with automatic approval, no paperworks and the time for Pay later
               

8. Right of withdrawal and returns

30 day guarantee - Returns and refunds

In BellezaBrasil we want all our customers to be completely satisfied every time you shop with us. However, we know and we understand that there may be occasions in which you want to return items. That is why we offer a 30-day guarantee of return, so that, if for any reason you are not satisfied with your purchase, you may return it, unopened, in its original condition, within 30 days of the date on which you received it and receive a refund for the product or goods purchased. The refund does not include the cost of delivery of the shipment of the goods to you, or return postal costs unless there has been an error on our part or the item is damaged or defective - please see damaged or defective Items and errors on our part - Returns & refunds. For your protection, we recommend that you use a service of certified mail to ensure the goods during return postage.
According to the Distance Selling Regulations, customers within the European Union, also have the right to cancel the purchase of an article within 30 working days following the day after delivery of the article. Therefore, if you feel for any reason that you no longer wish to keep the purchase, you can return it in its original condition within 30 days after the date of delivery of the item, we will refund the cost of the item and the cost of shipping the item to you, but do not refund the cost of shipping the item back to us, unless there has been an error on our part or the item is damaged or defective - please see damaged or defective Items and errors on our part - Returns & refunds. Please return items securely packaged with a copy of the invoice.

BellezaBrasil will manage the collection and in this case the customer will bear the return costs.

When it comes to Beauty Brazil the returned product, we will check it is in perfect condition and we will make the payment of the amount of the product less cost of return, as outlined below:

In cases in which the order has expired, the period for collection at post office (10/15 days) or not be able to make the delivery at the address provided and the order is finally returned to BellezaBrasil or in the case of the customer deciding to cancel the order once it has been shipped, the same will take care of the shipping costs (the same as that contained in the order)+ return expenses of 8,90€. In the event that the transportation agreement is an urgent need ASM or Seur 24h, the return costs are€ 25. The remaining amount paid previously will be credited in the account (credit card, PayPal or c. c).

Damaged or defective items and errors on our part

Although we do everything possible to ensure that all items are correctly delivered and in perfect condition, on rare occasions it is possible that we are mistaken or the items can be damaged in transit or perhaps are defective. Because these items are damaged or defective, or we made a mistake, we will refund in full; the item, the shipping costs levied by us when taking your order and the cost of return postage.

Please note that you are responsible for the cost of return postage, unless the goods we have sent you is damaged or defective prior to receipt, or there has been an error on our part. If not, you can download our return form, you can request a copy by e-mail at comercial@bellezabrasil.com

 

9. Exclusion of right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods not prefabricated and whose production has been performed as pursuant to an election or individual instruction by the consumer or which are clearly tailored to the personal needs of the consumer.

The right of withdrawal expires prematurely in the case of contracts for the delivery of products sealed that they are not suitable for return for reasons of health or hygiene if their seal has been removed after the delivery.

Conditions for section

Legal notice

Privacy policy

Cookie policy

Forms of payment

Shipping and returns